Privacy policy

PDBuilder – Privacy Policy

Effective Date: August 1st, 2025
Last Updated: January 1st, 2026

PDBuilder (“PDBuilder,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal and non-personal information when you use the PDBuilder platform.

PDBuilder is a product and brand of Smartware Advisors, LLC.

By using PDBuilder, you agree to this Privacy Policy.

 

 

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide Directly

When you use PDBuilder, you may voluntarily provide:

  • Name and email address

  • Account information

  • Subscription or billing information (for paid features)

  • Product ideas, specifications, documents, or other proprietary content

  • Communications with us (support requests, feedback)

You are responsible for ensuring you have the right to submit any information or content.

 

 

1.2 Automatically Collected Information

We may automatically collect limited technical data, including:

  • IP address

  • Browser type and device information

  • Usage data (pages viewed, features used)

  • Date, time, and duration of sessions

This data helps us operate, secure, and improve the platform.

 

 

1.3 Cookies and Tracking Technologies

PDBuilder may use cookies or similar technologies to:

  • Maintain session functionality

  • Remember user preferences

  • Analyze platform performance

You may disable cookies via your browser, but some features may not function properly.

 

 

2. How We Use Information

We use collected information to:

  • Provide and operate the PDBuilder platform

  • Process subscriptions and payments

  • Improve features, performance, and user experience

  • Provide customer support

  • Communicate service updates or important notices

  • Maintain platform security and prevent misuse

We do not use your proprietary content to claim ownership of your ideas.

 

 

3. Use of AI and User Content

PDBuilder uses AI and automated systems to generate educational outputs.

  • User content is processed only to provide platform functionality

  • We do not independently verify user-submitted data

  • AI outputs may be inaccurate, incomplete, or outdated

You retain ownership of your content. PDBuilder does not assume responsibility for decisions made using AI-generated outputs.

 

 

4. Confidential and Proprietary Information

PDBuilder understands that users may upload confidential or proprietary information.

  • You retain all rights to your content

  • PDBuilder does not sell user-submitted proprietary data

  • You are responsible for determining what information to upload

PDBuilder is not liable for any consequences resulting from reliance on user-submitted data or AI-generated outputs.

 

 

5. Data Sharing and Disclosure

We do not sell personal data.

We may share information only in the following cases:

  • With service providers that help operate the platform (e.g., hosting, payment processing)

  • When required by law, regulation, or legal process

  • To protect the rights, safety, or security of PDBuilder or others

  • In connection with a business transfer (merger, acquisition, or asset sale)

All service providers are required to handle data securely and lawfully.

 

 

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your account and associated data, subject to legal and operational requirements.

 

 

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information.

However, no system is 100% secure. You acknowledge that:

  • Transmission of data over the internet carries inherent risk

  • PDBuilder cannot guarantee absolute security

Use the platform at your own risk.

 

 

8. Your Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • Right to know what personal information is collected

  • Right to request access to your data

  • Right to request deletion of your data

  • Right to correct inaccurate information

  • Right to opt out of sale or sharing (PDBuilder does not sell data)

  • Right to non-discrimination for exercising privacy rights

Requests can be submitted via the contact information below.

 

 

9. Third-Party Services

PDBuilder may integrate with third-party tools (e.g., payment processors, analytics, AI providers).

  • We are not responsible for third-party privacy practices

  • Use of third-party services is governed by their own policies

We encourage users to review those policies separately.

 

 

10. Children’s Privacy

PDBuilder is intended for users 18 years and older.

We do not knowingly collect information from individuals under 18. If such data is discovered, it will be deleted.

 

 

11. International Users

If you access PDBuilder from outside the United States, you acknowledge that your data may be transferred to and processed in the United States, where data protection laws may differ.

 

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date. Continued use of PDBuilder constitutes acceptance of the updated policy.

 

 

13. Contact Information

For privacy-related questions or requests:

Email: info@smartwareadvisors.com
Website: https://www.smartwareadvisors.com